Shipping Policy

Free Worldwide Shipping

All orders over $5,000 qualify for complimentary shipping worldwide. Orders below this threshold incur a flat rate of $50 for international shipping.

Processing Time

Ready-to-ship items are processed within 1-2 business days. Custom pieces require 4-6 weeks for creation and quality assurance.

International Delivery

We ship to over 100 countries. Delivery times vary by location:
- North America: 2-4 business days
- Europe: 3-5 business days
- Asia Pacific: 4-6 business days
- Rest of World: 5-7 business days

Insurance & Tracking

All shipments are fully insured and require signature upon delivery. Real-time tracking information is provided via email once your order ships.

Shipping FAQ

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through your account dashboard.

Do you ship to P.O. boxes?

Due to security reasons and signature requirements, we cannot ship to P.O. boxes. Please provide a physical address for delivery.

What if I'm not home for delivery?

The courier will attempt delivery three times. After the third attempt, the package will be held at the nearest depot for collection.

Are there any import duties?

Import duties and taxes are not included in the purchase price and are the responsibility of the customer. These charges vary by country.